Each success only buys an admission ticket to a more difficult problem
- Henry Kissinger

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May 2012
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Clalit Health Services Pioneers Medical Information Sharing

Using a federated and de-centralized web-based architecture, Clalit Health Services and Israeli software company, dbMotion, created an enterprise-wide system able to query asynchronously the entire set of local repositories, integrate the responses and present the caregiver with a unified, integrated “Virtual Patient Record” for viewing only, all within seconds. The system was later extended by Clalit to include large competitor medical centers to create a Regional Health Information Organization and Health Information Exchange.
Medical information sharing is an organizational norm throughout Clalit Health Services. For other organizations considering establishing a Medical Information Sharing Network there now exists a reference project that has been operational long enough to be judged success or failure.

Business Intelligence & Information Management. Learning from the Clalit experience

BI is first and foremost a set of tools in the tool-box of change. It is a set of tools, services and methodologies designed to assist the organization’s leaders in bringing their goals and strategies to fruition. Since carrying out a new strategy is an exercise in change management, disruption of current processes, workflows and convictions are usually the first outcomes of change-driven BI implementation. To some in the organization it will be a godsend, the right tool in the right place at the right time; to others anathema, a disruptive force, the democratization of information, a mirror on past faults and a future irritation, or worse.
Clalit Health Services — Israel’s leading Health Maintenance Organization (HMO) and one of the largest of its kind in the world — is an acknowledged world leader in maximizing the business value of information to improve medical and non-medical services.
In Clalit, information is democratized and performance is transparent. Each organizational unit is judged against the performance of its peers. The democratization and transparency of information that BI tools enable compels each unit to go all-out to be the best.

Improving healthcare through eHealth: a working model from Clalit Health Services in Israel

Clalit Health Services – Israel’s leading HMO – has shown the feasibility of an enterprise-wide eHealth model – including Health Information Exchange (HIE) and Regional Health Information Organization (RHIO) components based on the dbMotion medical information sharing solution. The model – in whole or in part – is both replicable and transferable to other large healthcare environments, whether they are national, multi-national or regional.

Clalit Health Services has distinguished itself from other HMOs by successfully combining and integrating BI and medical information sharing tools – eHealth par excellence – thereby empowering clinicians, caregivers and healthcare managers with tailor-made clinical and management tools. Nearly all of Clalit’s more than 30,000 workforce is a BI and/or medical information sharing consumer.
Click on the post to download the paper, “Clalit Health Services. Improving healthcare through ehealth: a working model”.